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About Us

SupportX provides participant-centred NDIS supports focused on safety, independence, and everyday wellbeing.

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SupportX provides personalised NDIS support services across Melbourne, helping participants build independence, confidence, and achieve their goals through respectful, reliable care.

EXPLORE SERVICES

Trusted Services

Person-centred NDIS support, built around your goals, routine, and independence.

Personal Care & Household Support

Personal Care & Household Support

Support with daily personal activities and home routines that respects your independence, dignity, and comfort.

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Community Participation

Community Participation

Helping you build confidence and stay connected through social, recreational, transport, and community activities.

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Health & Nursing Care

Health & Nursing Care

Higher-level health support for participants whose needs go beyond everyday assistance.

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Hospital Transition Support

Hospital Transition Support

Helping you move safely and calmly from hospital to home, or through major changes in health or mobility.

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Supported Independent Living (SIL)

Supported Independent Living (SIL)

Continuous, in-home support that helps you live independently, safely, and confidently, day and night.

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Onsite Shared Support in SDA Residences

Onsite Shared Support in SDA Residences

Scheduled and responsive support within Specialist Disability Accommodation (SDA), close by whenever you need it.

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EXPLORE SUPPORT

Prompt, Reliable Support

Dependable care, flexible support, and clear communication designed around each participant’s goals.

Explore support options designed around each participant’s needs All Services

ABOUT OUR SUPPORT

Who we are

We are a registered NDIS support services provider with a strong history of disability advocacy and person-centred support. We support people with disability and their families through practical, flexible services that respect each participant’s goals, choices, and needs.

We offer individualised services, including accommodation support, employment assistance, community engagement programs, social activities, group participation, and more. Our aim is to enhance quality of life and create meaningful opportunities for people with disability. We are driven and sustained by our vision, purpose, and values.

  • Registered NDIS Provider
  • NDIS Quality and Safeguards Compliance
  • Melbourne Based
About Img One
About Img One
CONNECT WITH US

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WHY SUPPORTX

Why Families Choose SupportX

At SupportX, we believe every participant deserves support that is respectful, flexible, and tailored to their individual goals. We take the time to understand your needs and work alongside you to provide services that help you live more independently and confidently.

Person-Centred Care

Every support plan is tailored to your unique goals and lifestyle.

Reliable & Compassionate Staff

Our team is committed to providing respectful and consistent care.

Flexible Support

Support when you need it, with services designed around your schedule.

Melbourne Local

Proudly supporting individuals and families across Melbourne.

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Participant and Family Feedback

FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

Are you accepting new participants?

Yes. We are currently welcoming new NDIS participants across Melbourne.

Can I switch from another provider?

Yes. We make switching as smooth as possible. We can guide you through every step. You can transition at your own pace, even starting with just part of your supports while you keep another provider for the rest.

We welcome your existing team to join SupportX, provided they meet our compliance requirements. The transition is usually quick and supportive.

What qualifications do your support workers have?

We focus on skills, experience and the right fit for you over formal qualifications, although most of the support workers we hire have a Cert IV or higher. Every worker completes our thorough onboarding, including client-specific training tailored to the person they'll be supporting.

Every staff member must have a current NDIS Worker Screening Check and up-to-date First Aid and CPR before they start. In Victoria, the Worker Screening Check covers the police check requirement. Working with Children Checks depend on your specific situation; we'll talk you through what applies.

How quickly can services begin?

We'll aim to contact you promptly and discuss available support options based on your needs.

Do you support people with complex needs?

Yes, it's one of the things we do best. We're registered for high-intensity and behaviour support, we have a nurse educator on staff, and we're great at grappling with complexity rather than shying away from it.

SupportX registered NDIS provider support
  • Registered NDIS Provider
  • NDIS Quality and Safeguards Compliance
  • Melbourne Based