Person-Centred Care
Every support plan is tailored to your unique goals and lifestyle.
We are a registered NDIS support services provider with a strong history of disability advocacy and person-centred support. We support people with disability and their families through practical, flexible services that respect each participant’s goals, choices, and needs.
We offer individualised services, including accommodation support, employment assistance, community engagement programs, social activities, group participation, and more. Our aim is to enhance quality of life and create meaningful opportunities for people with disability. We are driven and sustained by our vision, purpose, and values.
Find Out What Support You Are Eligible To Apply For
Creating an inclusive world built on trust, respect and equality, where people with disability live the life they choose.
SupportX partners with people and their communities to support life-enhancing opportunities for everyone to live, work and belong in an inclusive world.
Our commitment to inclusion and choice is built and sustained by:
At SupportX, we believe every participant deserves support that is respectful, flexible, and tailored to their individual goals. We take the time to understand your needs and work alongside you to provide services that help you live more independently and confidently.
Every support plan is tailored to your unique goals and lifestyle.
Our team is committed to providing respectful and consistent care.
Support when you need it, with services designed around your schedule.
Proudly supporting individuals and families across Melbourne.
4/5
SupportX takes time to understand each participant’s goals and builds support around choice, safety, independence, and everyday wellbeing.
4/5
Families and support networks receive clear communication, practical guidance, and flexible coordination throughout the support journey.
4/5
Our services encourage community access, social connection, skill development, and meaningful participation across daily life.
Yes. We are currently welcoming new NDIS participants across Melbourne.
Yes. We make switching as smooth as possible. We can guide you through every step. You can transition at your own pace, even starting with just part of your supports while you keep another provider for the rest.
We welcome your existing team to join SupportX, provided they meet our compliance requirements. The transition is usually quick and supportive.
We focus on skills, experience and the right fit for you over formal qualifications, although most of the support workers we hire have a Cert IV or higher. Every worker completes our thorough onboarding, including client-specific training tailored to the person they'll be supporting.
Every staff member must have a current NDIS Worker Screening Check and up-to-date First Aid and CPR before they start. In Victoria, the Worker Screening Check covers the police check requirement. Working with Children Checks depend on your specific situation; we'll talk you through what applies.
We'll aim to contact you promptly and discuss available support options based on your needs.
Yes, it's one of the things we do best. We're registered for high-intensity and behaviour support, we have a nurse educator on staff, and we're great at grappling with complexity rather than shying away from it.