preloader
L O A D I N G
Loading current time...

About Us

SupportX provides participant-centred NDIS supports focused on safety, independence, and everyday wellbeing.

Have a Question?

+61 410 848 078

Chat with SupportX on WhatsApp
Home / About Us

About Us

About
About
ABOUT OUR SUPPORT

Who we are

We are a registered NDIS support services provider with a strong history of disability advocacy and person-centred support. We support people with disability and their families through practical, flexible services that respect each participant’s goals, choices, and needs.

We offer individualised services, including accommodation support, employment assistance, community engagement programs, social activities, group participation, and more. Our aim is to enhance quality of life and create meaningful opportunities for people with disability. We are driven and sustained by our vision, purpose, and values.

Emergency Planning Support
Quality & Safety Compliance
Registered Provider Guidance

Am I Eligible?

Find Out What Support You Are Eligible To Apply For

Have a Question?

+61 410 848 078

OUR VISION AND PURPOSE

Vision, Purpose and Values

Vision

Creating an inclusive world built on trust, respect and equality, where people with disability live the life they choose.

Purpose

SupportX partners with people and their communities to support life-enhancing opportunities for everyone to live, work and belong in an inclusive world.

Values

Our commitment to inclusion and choice is built and sustained by:

  • Respect and Equality
  • Trust and Honesty
  • Creativity and Innovation
  • Adaptability and Flexibility
  • Tenacity and Resilience
  • Partnership and Collaboration
feedback

Participant and Family Feedback

FREQUENTLY ASKED QUESTIONS

Common NDIS Questions

What is the NDIS, and who is eligible?

The NDIS is Australia’s National Disability Insurance Scheme. It provides eligible people with permanent and significant disability, or people who meet early intervention requirements, with funding for disability-related supports. To apply, you generally need to be aged 0 to 64, live in Australia, and be an Australian citizen, permanent resident, or Protected Special Category visa holder.

Can I choose my providers?

Yes. NDIS participants have choice and control over who delivers their supports. You can compare providers, ask about experience, availability, pricing and service agreements, and choose registered providers where your plan or funding management requires it. SupportX can help participants in Sydney and NSW understand service options and connect with suitable supports.

How do I apply for NDIS funding?

You can apply by contacting the NDIS or an NDIS partner, gathering evidence from treating health professionals, and completing the application or access request. Evidence usually needs to show your identity, age, residency, disability or early intervention needs, and the impact on daily life. SupportX can guide Sydney and NSW families through the preparation steps.

How do I change my NDIS plan?

If your circumstances, goals, support needs or living arrangements change, you can ask the NDIA for a plan change. Small updates may be handled as a plan variation; bigger changes may require a plan reassessment. Your my NDIS contact, support coordinator or recovery coach can help gather evidence and prepare the request.

Video One
  • Emergency Planning Support
  • Quality & Safety Compliance
  • Registered Provider Guidance